What is a Dynamic Link? How They Affect the Current User Journey of Apps in the World of Deep Linking
Introduction Why do people search for apps? There is no longer one linear path from discovery to install for users. In today’s world, the journey for a user can begin via a social media post or a comparison article, then email them reminders, and finally convert them on another device as much as a couple of days later. With installations taking longer than ever before to occur now, the user has many touch points along their journey, and the attention they pay to these touchpoints does not follow a linear progression. However, mobile journeys still depend heavily on static links that assume instant installation and a one-session user experience. When this assumption fails to meet the expectations of the user, the user’s experience is disrupted. In fact, studies indicate that 56% of mobile users abandon their journeys when their mobile experience is disrupted, such as due to poor performance or errors during the process. The key to converting users is not to fix conversion issues; the...