The eCommerce Marketing Strategy Behind Brands That Can Defend Their Numbers
There is an abundance of data available to most eCommerce marketing teams today, however, not a lot of certainty. Dashboards have high volumes of data, from channels reporting conversions to spend trends moving. Yet when it comes time to make a real decision, whether to scale a campaign, double down on a channel, or justify performance to leadership, hesitation creeps in. The reason is not that the data isn’t enough, but that the final answer has uncertainty built into it due to the way that the numbers do not fully agree with each other. Modern growth is being determined by modern realities that aren’t clean, linear, or reliable in the way most eCommerce marketing strategy frameworks were designed for. The path customers take to a purchase spans between many different devices, platforms, sessions, and intent states. Privacy-first changes are also creating an even greater challenge to identify the customer’s journey. Yet, many strategies are still built upon the assumption that if t...